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Internet Options

UEN Telehealth NetworkStatewide Connectivity and Learning Resources to Support Students During the Coronavirus Outbreak

Compiled by the Utah Education and Telehealth Network

Broadband Service

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  3. open its Wi-Fi hotspots to any American who needs them.
  • The FCC has also issued a waiver to allow health care providers, schools, and libraries to accept improved capacity, Wi-Fi hotspots, networking gear, or other equipment or services to support doctors and patients, teachers and students, and librarians and patrons during the coronavirus outbreak. For example, some providers have expressed interest in providing free network upgrades for hospitals that need more robust connections to treat patients via telemedicine and free connected devices and hotspots for students who will be taking classes at home. This waiver is in effect until September 30, 2020.
  • Senators Edward J. Markey (D-Mass.), Michael Bennet (D-Colo.), and Brian Schatz (D-Hawaii) today led thirteen of their colleagues in calling on the Federal Communications Commission (FCC) to temporarily allow schools to utilize E-Rate program funding to provide Wi-Fi hotspots or devices with Wi-Fi capability to students who lack internet access at home. No official decision has been made.

Devices

Learning Resources

Software/Web Conferencing

Free options for Collaboration tools to use in the event of stay at home requirements

Webex Cisco Networks

Webex Cisco Networks has lifted the license cap on UETN’s WebEx contract is available to all UETN stakeholders for the next 180 days for the full version. UETN will work directly with administrative-level personnel at Higher Ed and K12 institutions rather than individual users. Administrators should provide a spreadsheet to logistics@uen.org with:

    • Institution training and support contacts names and emails
    • Full name and email addresses for each account holder

UETN will be providing a “Train-the-trainer” model for end-user training needs. We can work with each district or Higher Ed institution to identify the appropriate person at that institution to be the primary contact to fill that role.

The UETN Operations Center is available to answer questions and provide support for institution support staff from 6:00 a.m. - 11:00 p.m. You can contact them at 800-863-3496 opt 1, opt 1 again.

Webex training is also available 24 hours a day at http://help.webex.com

For any questions on this process, please call UETN Logistics at 800-863-3496 option 2.

Capabilities:

  • Up to 100 participants in each meeting
  • Meet as long as you want
  • Unlimited number of meetings
  • 1 GB of cloud storage

Video conferencing features

  • High-definition (HD) video
  • Call-in for audio
  • Active speaker and thumbnail view
  • Grid view
  • Floating view
  • Screen sharing
  • Webex Personal Room
  • Webex Meetings web app
  • Calendar integrations
  • Instant meetings and scheduled meetings
  • Share web-based multimedia content
  • MP4 meeting recordings
  • Meeting controls for host
  • Q & A, polling, and Raise Hand features
  • Join from a video system or application

Features

  • Interactive whiteboards
  • Unlimited messaging and file sharing
  • Search messages, users, and files
  • Message threads and quoting messages
  • Share emojis, GIFs, and animated GIFs in messages
  • Availability status
  • Threeway audio/video calling

Zoom

Zoom CEO has offered to make Zoom available to schools for free.

Features

  • Up to 100 participants in each meeting
  • Host up to 100 participants
  • Unlimited 1 to 1 meeting or P2P calls
  • 40 minute group meetings
  • Unlimited number of meeting
  • Online support
  • Join by telephone call-in
  • Whiteboard

UberConference

Features

  • Call in Phone and VoIP audio
  • 10 participants
  • Meeting length 45 minutes
  • Screen Share
  • Recording
  • Mobile Apps

System Requirements

  • Webcam            
  • Microphone/Speakers Headphones prefered
  • Windows PC or Mac
  • Access to a browser
  • CPU multi-core recommended
  • 4 GB RAM
  • Internet Access Broadband
  • Smartphone for Mobile App access

Lifesize

Features

  • 90 minute Meetings
  • 25 Participants
  • Mobile Apps
  • Online support

System Requirements

  • Webcam            
  • Microphone/Speakers Headphones prefered
  • Windows PC or Mac
  • Access to a browser
  • CPU multi-core recommended
  • 4 GB RAM
  • Internet Access Broadband
  • Smartphone for Mobile App access

AnyMeeting

Features

  • 4 participants
  • Video, Audio
  • Screen Sharing

System Requirements

  • Webcam            
  • Microphone/Speakers Headphones prefered
  • Windows PC or Mac
  • Access to a browser
  • CPU multi-core recommended
  • 4 GB RAM
  • Internet Access Broadband
  • Smartphone for Mobile App access

Google Hangouts

Features

  • Need only to have a Gmail account to host
  • Messaging
  • iOS and Android Mobile Apps available
  • Can be used to make and receive phone calls
  • Screen sharing

System Requirements

  • Webcam            
  • Microphone/Speakers Headphones preferred
  • Windows PC or Mac
  • Access to a browser
  • CPU multi-core recommended
  • 4 GB RAM
  • Internet Access Broadband
  • Smartphone for Mobile App access